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The 'Välkommen hit' (Welcome here) project aimed to introduce a digitized solution for guidance and information, enhancing the municipality's attractiveness.
The ‘Välkommen hit’ (Welcome here) project aimed to introduce a digitized solution for guidance and information, enhancing the municipality’s attractiveness. Customers including, Bollnäs, Gävle, Härnösand, Kiruna, Kramfors, Nordanstig, Skellefteå, Sollefteå, Sundsvall, Söderhamn, Timrå, Umeå, Örnsköldsvik and Östersund are all using the service Välkommen Hit.
Recognizing the need, Knightec collaborated closely with the customers. Its objective was to stimulate relocation to the area, benefiting potential newcomers, residents, and establishments. At the core of Knightec’s offering to the customers and the construction of Välkommen hit is a resilient cloud platform constructed on data-driven architecture provided by Amazon Web Services (AWS). AWS services power this sophisticated infrastructure, including AWS Cognito, AWS Cloudfront, AWS Lambda, and S3. AWS, a renowned Platform-as-a-Service (PaaS) and cloud provider, offers fundamental infrastructure services like virtual servers and networking. We are confident that ‘Välkommen hit’ significantly enriched the relocation experience, thereby contributing to the growth and attractiveness of the municipalities.
The goals included increasing the overall attractiveness for residents, promoting growth through the influx of new individuals, supporting employers in attracting desired skills, ensuring user satisfaction with the service, and reducing the number of calls, incoming emails, and question forwarding within and between departments.
Välkommen hit was launched as a joint venture involving nine municipalities under the eCollaboration project, aiming to boost each municipality’s relocation and streamline the process. This initiative emphasizes advancing digital solutions to facilitate smoother interactions between citizens, businesses, and municipalities via contemporary communication channels. To fully capitalize on the benefits of digitization, it was essential to evolve internal processes, enabling them to harness the new opportunities presented by this digital transformation.
Our commitment is towards continuous improvement and innovation, ensuring that our digital solution remains responsive to the needs of residents, businesses, and newcomers. Head over to the Välkommen hit the website to experience the result.
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Thank you, Alex Darborg, AWS Cloud Engineer and Fullstack developer at Knightec, for sharing this case and its insights.
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